Player Protection

Play Smart.
Stay in Control.
qi777 Has Your Back.

At qi777, we believe gaming should always be enjoyable — not a source of stress, debt, or harm. That's why responsible gaming isn't a footnote in our Terms & Conditions. It's built into the platform itself, available to every Filipino player, at every step.

21+ Only — Strictly Enforced Deposit Limits Available PAGCOR Aligned Self-Exclusion Tools
21 + Only

PAGCOR sets the minimum age for online gambling in the Philippines at 21. qi777 verifies this at registration — no exceptions.

Our Commitment

Responsible Gaming Is Not Optional at qi777

Let's be straight about it: gambling involves real money, and for some people, it can become a problem. qi777 doesn't pretend otherwise. We serve Filipino players across Metro Manila, Cebu, Davao, and all corners of the archipelago, and we take seriously that every account we serve belongs to a real person with real responsibilities.

That's why responsible gaming tools at qi777 are built directly into your account — not buried in a support ticket process, not requiring a lengthy verification round, not designed to be hard to find. Deposit limits, session alerts, cooling-off periods, and full self-exclusion are all available from your Account Settings right now, without any judgment from us.

qi777's responsible gaming framework is aligned with PAGCOR's player protection guidelines. We train our support team to recognise warning signs and to respond with empathy — not a canned script. If you ever feel like gambling is taking up more space in your life than it should, reach out to us. We respond 24/7, and the conversation is completely private.

The qi777 Responsible Gaming Promise
  • 21+ age verification enforced at KYC for every account — no exceptions.
  • Responsible gaming tools accessible directly from Account Settings, 24/7.
  • Support team trained in problem gambling recognition and response.
  • Self-exclusion requests processed immediately, with no reinstatement for the agreed period.
  • No marketing communications sent to players who are in a cooling-off or self-exclusion period.
21+
Minimum age
in Philippines
24/7
Support for
player concerns
0 min
Self-exclusion
effective delay
₱100
Minimum
deposit limit
6mo+
Self-exclusion
period options
100%
Private &
judgment-free
Gambling Is Not a Way to Make Money
Every game on qi777 has a house edge. Over enough sessions, the math always favours the house. Gambling should be treated as entertainment with a cost — like a night out in Makati or a concert ticket — not as a reliable income source. If you ever find yourself gambling to recover losses or to pay bills, please use the tools below or contact our support team immediately.
Core Principles

How qi777 Protects Filipino Players

Six pillars that shape how we approach player welfare at qi777 — from account opening to the table and beyond.

Strict 21+ Age Verification
The minimum age for gambling in the Philippines, per PAGCOR, is 21. Every qi777 account is subject to KYC identity verification using a valid Philippine government-issued ID. Date of birth is cross-checked against the ID document. Accounts that cannot be age-verified are suspended immediately pending compliance. This is non-negotiable — no exceptions are made for any reason.
Financial Limits You Control
Deposit limits, loss limits, and wagering limits can all be set by you directly in your qi777 Account Settings — no support ticket required. Daily, weekly, and monthly options are available. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling period before it activates, so impulsive decisions in the heat of a session don't override your standing preferences.
Session Time Awareness
It's easy to lose track of time when you're in a live baccarat session at 11 PM on a weeknight. qi777 provides configurable session time alerts that pop up at intervals you choose — every 30, 60, or 90 minutes — showing you how long you've been playing and your net session result. Automatic session timeouts also activate after a period of inactivity to protect players from unknowingly exceeding their intended session.
Cooling-Off Periods
Sometimes you just need a break — a tough week, a string of losses, or simply wanting to reset. qi777's cooling-off feature lets you suspend your account for 24 hours, 7 days, 30 days, or 90 days with a single action. Once activated, the period cannot be cut short. No deposit, no wagering, no bonus claims until the cooling-off period expires. Your balance and account data are preserved throughout.
Full Self-Exclusion
For players who recognise that gambling has become a serious problem, qi777 offers full self-exclusion for 6 months, 1 year, 5 years, or indefinitely. Upon activation, your account is locked immediately, all marketing communications stop, and qi777's systems are configured to reject any re-registration attempt during the exclusion period. Self-exclusion requests made via support are also processed with the same urgency — usually within 15 minutes.
Trained Support Team
Every member of the qi777 customer support team in the Philippines has received training in problem gambling recognition and responsible gaming communication. If you reach out because you're worried about your gambling habits, you won't get a script — you'll get a human response from someone who understands the Philippine context, refers you to the right tools, and treats the conversation with complete confidentiality. We're online 24 hours a day, 7 days a week.
Player Tools

Your Responsible Gaming Toolkit on qi777

All of these tools are available inside your Account Settings right now. No forms to fill in, no waiting — just go to Settings and activate what you need.

Immediate Effect 💰
Deposit Limit

Cap how much you can deposit daily, weekly, or monthly. Set it to ₱500, ₱1,000, or any amount that fits your entertainment budget. The limit triggers before a transaction clears — not after. Reductions are instant. Increases require 24 hours.

Immediate Effect 📉
Loss Limit

Set a maximum amount you're willing to lose in a defined period. Once your net losses hit the limit, gameplay is paused for the rest of that day, week, or month. This prevents chasing losses in real time — one of the biggest contributors to problem gambling in the Philippines.

Immediate Effect ⏱️
Session Time Alert

Choose how often you want to be reminded about how long you've been on the platform — every 30, 60, or 90 minutes. The alert shows your session duration and net result so you can make an informed decision about whether to continue. Simple, but research shows it genuinely helps.

Immediate Effect ❄️
Cooling-Off Period

Pause your qi777 account for 24 hours, 7 days, 30 days, or 90 days. Your balance is safe, your account history is intact, and when the period ends your account automatically reopens. This is designed for moments when you want a break but aren't ready for a full self-exclusion.

Immediate Effect 🚪
Self-Exclusion

Choose from 6 months, 1 year, 5 years, or permanent exclusion. Your account is locked immediately and you cannot re-register for the duration. qi777 will not contact you with promotions during any self-exclusion period. Any qualifying balance is returned to your payment method after the exclusion activates.

Always Active 📊
Reality Check

A persistent on-screen indicator available during all gameplay sessions showing your real-time net session result (wins minus losses), total session time, and your current balance. No alerts to dismiss — just a factual display always visible so you always know exactly where you stand.

Step by Step

How to Self-Exclude on qi777

Takes less than 2 minutes. No questions asked. Effective immediately.

1
Log in to Your qi777 Account
Access your account via the qi777 Login page. Self-exclusion can only be initiated from an authenticated session to confirm the request is made by the account holder.
2
Go to Account Settings → Responsible Gaming
From your account dashboard, navigate to Settings, then select the "Responsible Gaming" tab. All self-control tools — limits, cooling-off, and self-exclusion — are located here in one place.
3
Select "Self-Exclusion" and Choose Your Period
Choose from 6 months, 1 year, 5 years, or permanent exclusion. Each option shows a plain-language description of what it means before you confirm. Take a moment to choose the period that genuinely fits your situation.
4
Confirm via OTP
qi777 will send a one-time PIN to your registered Philippine mobile number to confirm the exclusion request. This step prevents accidental activations and ensures the request comes from the account owner.
5
Exclusion Activates Immediately
Upon OTP confirmation, your account is locked within seconds. You will receive a confirmation email. Any qualifying balance will be returned to your depositing payment method within 3 business days. Marketing communications stop immediately.

Prefer to speak to someone? If you'd rather activate self-exclusion through our support team — whether via live chat or email — that option is also available. Contact us at [email protected] and a Responsible Gaming team member will handle your request within 15 minutes, around the clock.

Know the Signs

Is Gambling Becoming a Problem?

Honest self-assessment is the first step. Go through the checklist below — nobody is watching, and the answers are for you.

Ask Yourself These Questions
If you answer "yes" to three or more, it may be time to use qi777's responsible gaming tools or speak with a professional.
Do you find yourself spending more money on gambling than you planned, even after telling yourself you'd stop?
Have you borrowed money from family, friends, or a loan app to fund your gambling sessions?
Do you chase losses — continuing to play or depositing more in an attempt to win back money you've lost?
Has gambling caused arguments or tension with your spouse, partner, parents, or close friends?
Do you hide your gambling from people you trust, or feel ashamed or guilty after a session?
Do you think about gambling frequently during work, school, or family time — planning your next session or calculating potential winnings?
Have you missed work, school, or important family commitments because of gambling?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
Have you used money that was supposed to cover rent, bills, groceries, or your children's needs for gambling?

If you answered yes to three or more: Please reach out. Use qi777's self-exclusion tool immediately, or contact our Responsible Gaming support team at [email protected]. You can also speak directly to PAGCOR's player protection services. You don't have to manage this alone, and getting help is a sign of strength, not weakness.

Age Policy

The 21+ Rule — No Exceptions, No Workarounds

Under the Philippine Amusement and Gaming Corporation (PAGCOR) regulations, the minimum legal age for all forms of gambling in the Philippines is 21 years old. This is older than the drinking age, older than the voting age, and qi777 enforces it without exception.

When you register on qi777, you are required to complete KYC verification using a valid Philippine government-issued ID: Passport, PhilSys National ID, Driver's License, SSS/UMID, PRC ID, Voter's ID, or Postal ID. Date of birth is verified against the ID document. Any account that cannot pass this verification for age reasons is permanently closed.

If you are a parent or guardian and believe a minor may have accessed qi777, please contact us immediately at [email protected]. We will investigate and close the relevant account within hours, returning any deposited funds to the originating payment method after deducting any bonuses claimed in violation of the age requirement.

Parent tip: Secure your GCash and PayMaya accounts with a PIN that only you know. Consider activating parental controls on your mobile device to prevent minors from accessing the qi777 platform. If you share a device with younger family members, log out of qi777 after every session and do not save your login credentials on that device.

qi777 accepts any valid Philippine government-issued ID: Passport, PhilSys National ID, Driver's License, SSS/UMID Card, PRC ID, Voter's ID, and Philippine Postal ID. The ID must show your full legal name, date of birth, and a photo that matches your selfie submitted during KYC.

You can browse qi777 before KYC, but deposits and withdrawals above threshold limits require completed KYC. Age verification is part of the KYC process. Until KYC is completed, your ability to deposit and withdraw is restricted. We do not allow unverified accounts to bypass these controls.

qi777 uses automated ID document verification combined with manual review for flagged cases. Attempts to register with falsified ID documents are treated as fraud. Such accounts are permanently closed, funds are forfeited, and the matter may be referred to appropriate Philippine law enforcement authorities.

PAGCOR's regulations set the Philippine minimum gambling age at 21, which is higher than in many other countries. This reflects the Philippine government's assessment that the risks associated with gambling — financial and psychological — are better managed with a higher age threshold. qi777 complies fully and does not advocate for or against this policy; we enforce it.
Resources

Getting Help — In the Philippines and Beyond

qi777 is a gaming platform, not a counselling service. For professional support with problem gambling, the following resources are available to Filipino players. All are confidential.

🏛️
PAGCOR Player Protection

PAGCOR, the Philippine Amusement and Gaming Corporation, oversees responsible gaming standards for all licensed gaming operators in the Philippines. PAGCOR maintains a national self-exclusion programme and can be contacted for concerns about any licensed gambling platform operating in the Philippines, including qi777.

🧠
National Center for Mental Health

The NCMH (National Center for Mental Health) in Mandaluyong, Metro Manila provides mental health services to Filipinos, including counselling for behavioural addictions. Problem gambling is a recognised mental health concern. Filipino players in any region can contact NCMH for referrals to licensed counsellors near them.

💬
qi777 Responsible Gaming Support

qi777's own support team is available 24/7 via live chat and email. Our Responsible Gaming team members are trained to handle problem gambling conversations with empathy and without judgment. If you want to activate self-exclusion, cooling-off, or just talk about what you're experiencing, contact us any time. We keep all conversations private.

Common Questions

Responsible Gaming FAQs

No. A self-exclusion period cannot be shortened once activated. This is by design — the purpose of self-exclusion is to create a firm barrier during a vulnerable period, not a soft one that can be undone in a moment of impulse. After the exclusion period expires, a reinstatement process applies that includes a reflection period before your account is reactivated.

Your real-money balance (excluding any uncompleted bonus wagering requirements) will be returned to your depositing payment method — typically your GCash or PayMaya account — within 3 business days of the self-exclusion activating. Bonus funds are forfeited. You will receive a confirmation email with the return details.

No. qi777 automatically suppresses all marketing communications — email, SMS, in-app notifications — for any account that is in a cooling-off or self-exclusion period. This happens at the system level, not via a manual process, so there is no risk of marketing communications slipping through during your break.

Log in to your qi777 account, go to Account Settings, then select the "Responsible Gaming" tab. You'll see deposit limit options for daily, weekly, and monthly periods. Enter the amount in Philippine Peso (₱) that you want as your cap, confirm via the on-screen button, and the limit activates immediately. Reductions are instant; increases require a 24-hour cooling period before they take effect.

If you believe a family member is experiencing problem gambling, the most direct action you can take on qi777 is to encourage them to contact our Responsible Gaming support team at [email protected], or to activate self-exclusion through their own account settings. Third parties cannot activate exclusions on behalf of another account holder due to privacy obligations. For professional counselling referrals, the National Center for Mental Health in Mandaluyong is a good starting point.
Play Smart

qi777 Is More Fun When You Play in Control

Set your limits before you start playing. Check in with yourself after every session. And if anything ever feels off, use the tools or reach out to our team. qi777 is built to be enjoyed — not to be endured. 21+ only.

Sign In and Set Your Limits Visit Our FAQ

21+ only · PAGCOR regulated · Self-exclusion available 24/7 · Responsible gaming tools in Account Settings

21+ ONLY — Philippine law (PAGCOR) sets the minimum gambling age at 21. qi777 enforces this strictly.  |  Need help? Contact us any time at [email protected]  |  Terms & Conditions